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Terms and Conditions

Stuff we all need to know about buying, selling and using our SEXFest tickets

The really boring stuff

Camping

Gates open from 1pm Tues 12th November for earlybird ticketholders. There will be no formal events held until Friday 15th.

Weekend ticket holders are welcome from 9 am Friday.

Additional camping is available to purchase for Sunday and Monday night.

Campsite reservations are not possible and sites will be allocated by organisers in order of arrival.

A holding area is available to leave vans etc prior to the event for collection and setup on event day.

Main SEXFest marquee will be open to use from 9am Friday.

Ticketing Terms and Conditions of Sale

Please read these Terms and Conditions carefully before purchasing a ticket. By purchasing a ticket from SEXFest, you agree to be bound by these Terms and Conditions.

These Terms and Conditions relate both to the sale of tickets and attendance at events. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders (“you”).

 Variation to Terms and Conditions

SEXFest may vary these Terms and Conditions at any time by updating them. Any variations will only apply to ticket purchases made after these Terms and Conditions have been updated.

Payments

All earlybird tickets must be paid in full by Feb 29th 24 to receive the earlybird benefits.

All payment plan payments must be made on the due dates or the ticket with be forfeited without refund.

Refunds, exchanges and replacements

Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable):

SEXFest does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. SEXFest will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by SEXFest (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund;

If an event is cancelled, rescheduled or significantly relocated by SEXFest, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). Proof of purchase may be required for any refund or exchange. Unless required by law (including the Australian Consumer Law), SEXFest will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses;

SEXFest will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. SEXFest may charge a reasonable fee for the replacement of tickets.

You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation;

Variations to performances or events

SEXFest reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity.

Conditions of entry

Admission to an event is subject to these Terms.  In particular, the following form part of the  terms unless otherwise specified:

You may be denied entry into, or removed from, an event where there are reasonable grounds to do so, including if you breach these Terms and Conditions or you are intoxicated, under the influence of illicit drugs or adversely affecting the enjoyment of the event by others.

You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones).

You may be required to submit to a search of your person and/or possessions before entering the event.

By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to SEXFest to use your image, likeness and voice obtained at the event for any purpose and without any compensation.

You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event.

You are responsible for knowing the contact details of all attendees in your group. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly.

When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 and other communicable diseases.

Authenticity and validity of tickets

Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from SEXFest.

Resale of tickets

Tickets may not, without the prior written consent of SEXFest, be resold or offered for resale (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. SEXFest will use reasonable efforts to notify you of such action. All ticket resold or transfers must be completed via the SEXFest ticketing system and will be charged an administration fee of $50 prior to the transfer being approved

Limitations on number of tickets purchased

When purchasing tickets for SEXFest you may be limited to a specified number of tickets. If the organiser determine you have exceeded what is considered a reasonable ticket limit, you may have any or all of your orders and tickets cancelled without notice by SEXFest at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Ticket limits apply to ensure fair access to tickets

System Errors

While SEXFest takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. SEXFest may cancel an order made as a result of any such error, although in the case of a pricing error SEXFest will endeavour to contact you to give you the option of purchasing the ticket at the correct price.

 Customer Errors

If an error on your behalf results in SEXFest reprocessing the ticket transaction at your request, SEXFest may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to SEXFest by a third party.

Australia's Biggest& Best Outdoor Lifestyle Festival

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